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Terms and Conditions

Last Updated: 1st September, 2025

Welcome to Air Cuisine. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. General

These Terms and Conditions apply to all visitors, customers, and users of our website aircuisinedishes.com. By using our site or purchasing from us, you agree to comply with these terms.

2. Products and Services

  • We specialize in authentic Afro-Caribbean meals and condiments, including our flagship product Uncle P’s Hot Sauce (Shito).

  • Product descriptions, images, and prices are provided as accurately as possible. However, minor variations may occur.

  • We reserve the right to discontinue or update products at any time without prior notice.

3. Orders and Payments

  • All orders are subject to availability and acceptance.

  • Payment must be made in full at the time of order through our approved payment methods.

  • Prices are listed in GBP (£) unless otherwise stated and may be subject to change.

4. Delivery

  • We deliver across the UK and selected international locations (where available).

  • Delivery times are estimates and may vary due to circumstances beyond our control.

  • Risk of loss or damage to goods passes to you once the order has been delivered.

5. Returns and Refunds

  • For food safety reasons, we cannot accept returns of opened food products.

  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery at orders@aircuisinedishes.com.

  • Refunds or replacements will be handled on a case-by-case basis.

6. Use of Website

  • You may not misuse our website for unlawful purposes, including fraud, spreading viruses, or unauthorized data access.

  • Content on our site, including logos, product descriptions, and images, is the property of Air Cuisine and may not be copied or reproduced without permission.

7. Limitation of Liability

  • Air Cuisine is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • While we take care to ensure our food is prepared safely, it is the customer’s responsibility to check for allergens and dietary restrictions.

8. Allergens and Dietary Information

  • Some of our products may contain allergens such as fish, shellfish, soy, wheat, or nuts.

  • Customers are encouraged to carefully read product labels and contact us for clarification before purchase.

9. Privacy

Your use of our website is also governed by our [Privacy Policy]. Please review it to understand how we collect and protect your information.

10. Changes to Terms

Air Cuisine reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For any questions about these Terms and Conditions, please contact us:

📧 Email: info@aircuisinedishes.com

Contact : +44 7477 123338
📍 Address:


UK